![]() We try to help your child understand and cope better by playing with pretend or real medical equipment and providing opportunities to share feelings, concerns and fears. We try to reduce your child’s anxiety by providing distraction and nonmedical pain management. We work to reduce your child’s fears and anxiety before a procedure or surgery by explaining what will happen and what to expect. We can help your child cope with an injury, diagnosis or treatment by encouraging discussion, answering questions, and talking about feelings and concerns. Our staff provide all kinds of services and support not only to our patients, but also to parents, siblings and other family members. Child Life specialists support the entire family during a medical experience. When a child is anxious or overwhelmed, or other children have difficulty understanding what's happening, it can affect everyone. Nicole joined Nemours as a manager in child life in November 2020. She has enjoyed professional volunteer involvement with the Association of Child Life Professionals, including serving as a past committee chair. Nicole has experience working as a child life specialist and student program coordinator in multiple child life programs across the United States. Manager, Department of Child Life, Creative Arts Therapy & School earned her Bachelor of Arts from Boston University and Master of Arts in Child Development from Tufts University, Eliot-Pearson School of Child Development. Melissa joined Nemours as a child life specialist in 2013, and became a manager in 2015 Nicole Gandolfo, MA, CCLS Melissa has worked in children’s hospitals in California, and has experience as a nonprofit professional at the Association for Child Life Professionals. ![]() Manager, Department of Child Life, Creative Arts Therapy & School earned her Bachelor of Science in Psychology from Fresno State in California, and her Master of Arts in Child Life from University of La Verne, in California. Jen joined Nemours in December 2014 and is the Senior Director of Child and Family Services, overseeing the Departments of: Child Life, Creative Arts Therapy and School Programs Social Work, Patient Relations and Pastoral Care. She is a longtime adjunct instructor at Temple University and a consultant for the Association of Child Life Professionals, providing programmatic consultation and development to Child Life programs across North America. ![]() Jen has worked in many the region’s premier healthcare systems as a clinician and as a Child Life leader. Senior Director, Child & Family earned her Bachelor of Science from Temple University and her Master of Science from Nova Southeastern University. ![]()
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